Legal Document

Casino4 Terms & Conditions – Please Read Before You Play

This page outlines all the terms, rights, and responsibilities for using the casino4 platform in plain English. By registering, you are deemed to have accepted these Terms.

Last Updated: 1 January 2026
Available in Bangla
Under international law
What's in this document
Eligibility & Account
Deposit & Withdrawal Policy
Bonus & Promotion Terms
Prohibited Activities
Responsible Gaming
Account Closure Policy

Key Highlights at a Glance

Key points to know before reading the full details

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Age requirement: 18+

The minimum age to participate on casino4 is 18. Account creation and gaming by anyone under this age is strictly prohibited. If a user is found to be underage upon verification, their account will be closed immediately.

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One Person, One Account

Each person may register only one account. Creating multiple accounts may result in cancellation of bonus privileges and account suspension.

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Transparent Payment Policy

Casino4 charges no withdrawal fees. The withdrawal method must match the deposit method used. Withdrawals are typically processed within 3–5 minutes.

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Clear Bonus Terms

All bonuses come with stated wagering requirements. Bonuses that are not used within the specified timeframe will expire.

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Data Security Guaranteed

Your personal information is protected with SSL encryption. No data is shared with third parties — except where required by law.

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Dispute Resolution Process

For any dispute, contact our support team first. If the matter remains unresolved, it will be referred to an international arbitration body for impartial settlement.

1General Terms & Conditions

These terms and conditions (hereinafter referred to as "Terms") apply to the use of the casino4 platform and all its services. By accessing the casino4.bet website or mobile app, you automatically agree to these Terms.

These terms and conditions are drawn up in Bengali, and the original Bengali version shall be considered authoritative in the event of any translation. casino4 reserves the right to amend these terms and conditions at any time.

Important:

Please read the full Terms before registering. If any part is unclear, contact our support team.


2Eligibility & Registration

To create an account on Casino4, you must meet the following requirements:

  • Applicants must be at least 18 years old. A national ID or passport may be required to verify age.
  • All information provided at registration must be truthful, accurate, and up to date. Providing false information will result in account termination.
  • Each person may register only one account. Multiple accounts from the same mobile number or device are not permitted.
  • Your account is for personal use only. It may not be used for commercial purposes or on behalf of another person.
  • If Casino4's services are prohibited under the laws of your country, you must refrain from using the platform. Full responsibility lies with the user.

During registration, you will need to provide your full name, date of birth, mobile number, and email address. You may be required to verify this information during the KYC process.


3Account Security

You are responsible for the security of your own account. Casino4 provides the following guidelines on this:

  • Use a strong password — combine letters, numbers, and special characters.
  • Never share your login credentials with anyone — casino4 support staff will never ask for your password.
  • If you notice any suspicious activity on your account, contact support immediately.
  • Avoid logging in over public Wi-Fi.

Casino4 offers two-factor authentication (2FA). Keeping it enabled significantly improves your account security. We are not liable for unauthorized access to your account unless the security breach originated on our end.

Warning:

Casino4 will never ask for your password or OTP via email or SMS. If you receive such a message, treat it as a phishing attempt.


4Financial Transactions

Casino4 supports all major mobile banking methods in Bangladesh. The following rules apply to transactions:

All deposits must be made from your own payment method. Third-party deposits are not accepted and constitute a violation of our anti-money laundering policy.

MethodMinimum DepositWithdrawal Limit (Daily)Processing Time
BKash৳500৳50,0003–5 minutes
Nagad৳500৳50,0003–5 minutes
Rocket৳500৳30,0005–10 minutes
Bank Transfer৳1,000৳1,00,0002–24 hours
Crypto (USDT)EquivalentUnlimited10–30 minutes
  • At least one prior deposit and completed KYC verification are required before a withdrawal can be processed.
  • Wagering requirements must be met before winnings from bonuses can be withdrawn.
  • Casino4 may request additional verification for any suspicious transactions.

5Bonuses & Promotions

Casino4 regularly offers a variety of bonuses and promotions. Each offer has its own terms, which are clearly stated on the offer page. General bonus conditions include:

  • The welcome bonus is available to new members one time only. Any attempt to claim the bonus using two accounts from the same device or IP address will be voided.
  • Bonus funds are not cash — they are for gameplay use only and can only be withdrawn after the applicable wagering requirements have been met.
  • Bonus validity is generally 7 to 30 days from the date of issue — the exact period is specified on each offer.
  • Withdrawing before the wagering requirements are met will result in the bonus being forfeited.
  • Casino4 reserves the right to withdraw or modify any bonus at any time, though active offers will not be affected.

Reload bonuses, cashback, and free spins follow the same policy. Please read the full terms on each offer's page.


6Gaming Rules

All games on Casino4 are powered by RNG (Random Number Generator) technology, verified by independent third-party auditors. The following rules apply to gameplay:

  • Each game has its own rules, which can be viewed within the game window. We recommend reading them before you play.
  • If a game is interrupted mid-session due to a technical error, the bet amount will be refunded.
  • Once confirmed, bets placed on Sports Betting cannot be changed or cancelled — except where the cash-out feature is available.
  • The system's decision on game outcomes is final. In the event of a discrepancy between the on-screen result and the server log, the server log will prevail.

In Live Casino games, the dealer's decision is final. All live game sessions are fully recorded, and these recordings may be used as evidence in the event of a dispute.


7Prohibited Activities

The following activities are strictly prohibited on the casino4 platform and may result in permanent account closure:

  • Money Laundering: Any attempt to use the casino for money laundering purposes.
  • Cheating: Any attempt to manipulate games using bots, scripts, or other automated means.
  • Multiple Accounts: Opening accounts under multiple identities to claim bonus benefits.
  • Fraudulent information: Registering with a false name, age, or payment details.
  • Cyber attacks: Any attempt to breach the platform's security systems.
  • Using another person's account: Operating another person's account is prohibited, even with the account owner's permission.
Consequences:

Engaging in prohibited activities may result in forfeiture of all winnings and balances, as well as legal action.


8Responsible Gaming

Casino4 believes gaming should be purely for entertainment. We place the highest priority on the mental and financial well-being of our users.

  • You can set your own daily, weekly, or monthly deposit limits at any time.
  • You have the option to temporarily suspend your account or set up a self-exclusion.
  • If you notice signs of gaming addiction, our support team is available to help.
  • Parental controls can be added to your account to protect minors from accessing gaming content.

To learn more, visit our Responsible Gaming View page.


9Account Closure

You may voluntarily close your account at any time. Contact support and your remaining balance will be refunded, provided there are no pending wagers.

Casino4 reserves the right to close an account under the following circumstances:

  • In cases of Terms violations — particularly those listed under the Prohibited Activities section.
  • Until the specified period has elapsed following a user-requested self-exclusion.
  • If false information is found during KYC verification.
  • Accounts inactive for an extended period (over 12 months) — an email notification will be sent beforehand.

10Terms & Conditions Update

Casino4 may amend, modify, or update any part of these terms and conditions at any time. Users will be notified of significant changes via email or through the platform.

Continued use of the platform after any changes are made will be considered acceptance of the updated terms. If you do not agree to the new terms, you may close your account and any remaining balance will be returned to you.

Contact us: support@casino4.bet

Last Modified:

These terms and conditions were last updated on 1 January 2026. Previous versions may be requested through support.

Frequently Asked Questions

Quick answers to two common questions about account verification and passwords

KYC (Know Your Customer) verification at Casino4 is completed in two stages. In the first stage, you'll need to upload clear photos of your National ID (NID), passport, or driving licence — both front and back — to verify your identity. In the second stage, proof of address may be required, such as a recent utility bill (electricity or gas), bank statement, or mobile banking statement. All documents must be clear, unaltered, and issued within the last three months. Verification is typically completed within 24–48 hours of submission. Casino4 may also request KYC proactively before processing large withdrawals. To begin the process, go to "Profile > Verification" in your account.

If you forget your password, click the "Forgot Password?" button on the login page. Enter your registered mobile number or email address and you'll receive an OTP or reset link. Once you have the OTP, setting a new password takes just 2 minutes. If you no longer have access to your mobile number or email, contact support chat — your identity can be verified and your account recovered through an alternative method. For security reasons, no one can ask for or view your old password over the phone or in chat. Casino4's support team is available 24/7, so help is always at hand.

Done reading the Terms? Get started now

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